Archive

Keeping Your Business Safe Online

Sadly, the main constant in the ever-changing cyber world is the security threat individuals and businesses face on a daily basis. As criminals grow more tech-savvy, even companies like Microsoft

14 Common e-commerce Pain Points Currently Reducing Your Business Efficiency and ROI

Online businesses migrating from on-premise or custom e-commerce solutions to SaaS platforms are saving hundreds of thousands of dollars on go-to-market and maintenance costs. These savings are then reinvested in

5 Things That Are Killing Your Customer Experience

Companies have a bad habit of treating customers like a flakey guy would treat a girl he didn’t care about. Once they have the customer, they don’t want to deal

Mobile-First Strategies are Gaining Momentum

Impatient CEOs are demanding more innovation from their business technology leaders, as the digital disruption that’s already unseating entrenched incumbents can cause real angst. Some have requested their CIO to

Is Design Thinking The New TQM?

The signals seem to be strengthening that design thinking is moving mainstream – witness the September Harvard Business Review featured spotlight on the evolution of design thinking (DT) and its

5 Reasons Why Host-Based Intrusion Detection Systems Thrives in the Cloud

The threat landscape continues to expand as both the frequency and the financial impact of cyber security incidents increase. As a result, traditional host-based security evolves to counter new attack

How to Build an Effective and Organized Business Continuity Plan

Businesses rarely like to think about failures, disasters, emergencies, accidents, or uncontrollable circumstances. However, if history has proven anything, it’s that even the most powerful are eventually brought to their

Service Excellence: The New Imperative

The success of your company hinges on many things, but one of the most critical is how your team performs in customer experience management (CEM). It is the customer experience

How much should a new cloud financial management system cost?

The majority of net new financial system implementations today are cloud or Software-as-a-Service (SaaS) financial management solutions. Organizations either outgrew their existing on-premise solution, realized that another upgrade was risky

8 reasons why committees fail when selecting enterprise software

Enterprise software is always purchased to solve business problems. For example vendors no longer support the current software, new functionality is wanted, new compliance regulations must be met and so